Ideal Elan Range not working

Hi

I have an Ideal Elan Range boiler and I just realized that there is no hot water and no central heating… I went down to check on the boiler and restart- I did it several times in the past and it helped. This time I realized that it is not working at all, I don’t see flame… and that happens for the first time. Should I re-light it myself or I need to call a service guy?

Best Regards

Will,

Hi Will,

If you have no experience working on gas boilers yourself, and you had some issues with the boiler before call a service guys straight away, mostly because you have no idea what caused a complete shut down this time. Guy will come, do all the checks, fire it and fix if needed. If everything is fine, it won’t cost most than an hour job.